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  • 082 325 0530
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Privacy Policy


The Flooring Zone,  strives to achieve the highest standards of integrity for every online visitor. When you register at the The Flooring Zone, Inc’s. website, we aim to respect your privacy.

This Privacy Policy sets forth how we handle information we obtain from you and learn about you when you visit our website, including:

  • The information we collect;
  • The choices that are available to you regarding how the information is used and to whom it is disseminated;
  • Your rights to access and correct or update your personally-identifiable information; and
  • Our pledge to have reasonable security procedures that are in place to protect the loss, misuse or alteration of information under our control.

If you have any questions or comments about The Flooring Zone,  Privacy Policy, please contact us at info@theflooringzone.co.za.

NOTICE: Information We Collect and How We Use It
The Flooring Zone,  collects two types of information about you when you visit our site: personal information (including, by way of example only, your name, address, telephone number and e-mail address) and non-personal, aggregate information (such as information regarding the pages on our site that you have visited and your IP address).

Personally-Identifiable Information – What We Collect
The only personally-identifying information we collect and store about you is the information that you choose to provide to us.

Electronic Mail
We will also gather your personally-identifiable information when you send us an e-mail. We will use this information to respond to your e-mail. We may also use the information to send you notifications about our products.

Sharing Your Information
We may share your personally-identifiable information with companies within the The Flooring Zone,  family of companies.

We use outside warehousing and shipping companies to store, package, and ship all commercial orders, as well as all overnight shipments for consumer orders. If you order from us, we will share your personally-identifiable information with these companies to fulfill your order. We will also share our commercial customers’ Federal Express and UPS account numbers with these companies in order to fulfill commercial orders.

An outside company responds to consumer and commercial requests for additional information about our products. We will share your personally-identifiable information with any such company in order to respond to your request.

Non Personally-Identifiable Information: What We Collect
We collect and use non-personally identifiable information about you in the following ways:

At certain points in your visit to the The Flooring Zone,  site, our server may send a “cookie” file to your computer. Your Web browser may prompt you to accept this file unless you have set your browser preferences to accept all cookies automatically. Cookies are employed primarily as a service to our customers, to extend the relevance and responsiveness of the The Flooring Zone,  site. We may link cookie information with any personally-identifiable information you provide us.

Other Non-Personally-Identifiable Information
The The Flooring Zone,  website may collect non-personally identifiable information during your visit, such as type of browser, operating system, domain name, or IP address. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Web. Web servers — the big computers that “serve” up Web pages — automatically identify your computer by its IP address. When you visit pages on The Flooring Zone,  website our servers log your IP address. We do not link IP addresses to any personally identifiable information. This means that your session will be logged, but you remain anonymous to us. IP address information is used only to improve the service of the The Flooring Zone,  site, and is then discarded at the end of each session on our site.

The Flooring Zone,  also collects information through “referrers” and various environmental variables. A “referrer” is information the Web browser passes along to The Flooring Zone,  Web server that references the URL from which you came. “Environmental variables” include, among other things, the domain from which you access the Internet, the time you accessed our website, type of Web browser and operating system or platform used, the Internet address of the website you left to visit The Flooring Zone, , the names of the pages you visit while at our website, and the Internet address of the website you then visit. We collect all of this information to allow us to detect broad demographic trends, to provide information tailored to your interests and to enhance your experience on The Flooring Zone,  website. The Flooring Zone,  may store “referrer” information for a limited period of time prior to deleting this information.

At times, the The Flooring Zone,  website may use what are commonly referred to as “pixel tags,” “web beacons,” or “clear GIFs,” including other similar methods (collectively, “Pixel Tags”) to collect aggregated information about website usage. Pixel Tags allow The Flooring Zone,  to measure the amount of users who have visited specific pages on our site and help determine the effectiveness of advertising campaigns. The information collected from Pixel Tags contains no personally identifiable information and is used for statistical analysis only.

In certain situations, the use of Pixel Tags may be controlled by unaffiliated entities in order to manage programs or promotions. The Flooring Zone,  cannot be responsible for third-party uses of Pixel Tags, however, when we are able; we employ our best efforts to assure that these unaffiliated entities do not collect personally identifiable information.

To help us improve our website and to ensure that we make every effort to provide you with information and offers that are of interest to you, we may merge your personally-identifiable information with click-stream data and other data we have (including cookies and offline data). We will provide notice of this, as well as an opportunity to opt-out of it, at the time and place of information collection and before data is entered on our system. We may also develop a non-identifiable profile on you based on the pages within our site that you visit.

This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of each and every website that they visit. This privacy statement applies solely to information collected when you visit our website.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Special Policy Regarding Information from Children Under Thirteen
This website is not targeted to children under the age of 13, and we do not knowingly request personally identifiable information from any child under the age of 13 without parental consent. When we do receive such information, we delete it as soon as we discover it and do not use it or share it with third parties.

The Flooring Zone,  provides the following choices regarding the use of your information:
You may set your browser to reject cookies and to erase cookies that have already been placed on your hard drive. However, if you do so, your ability to navigate this site will be limited.

You may choose not to provide us with any contact information.

If you would like us to manage your contact status or be removed from any of our on-line mailing lists, please send an e-mail to info@theflooringzone.co.za or login to My Account.

If you do not want your personal or non personal information merged with cookie and other information, you should not use the The Flooring Zone,  website.

If you would like The Flooring Zone to delete any personal information you have provided, please send an e-mail to info@theflooringzone.co.za and write “Delete Personal Info” on the subject line.

You may request to see personally-identifiable information that we have collected about you via the Internet to update it or to have factual inaccuracies corrected by sending an e-mail to info@theflooringzone.co.za or login to My Account.

We make every effort to have reasonable security procedures in place to protect the loss, misuse or alteration of information under our control. If you have any questions about the security at our website, you can send an email to info@theflooringzone.co.za.